Privacy Policy

TravMe ("we", "us", or "our") is committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services. Please read this policy carefully. If you disagree with its terms, please discontinue use of our Services.

We collect information in the following ways: Information You Provide Directly: • Full name, email address, and phone number when you submit an inquiry or contact form • Travel preferences, destination interests, travel dates, and group size • Payment and billing information (processed securely through payment gateways) • Passport and identification details for visa-required bookings (only when necessary) • Feedback and reviews you submit Information Collected Automatically: • Browser type and version • Device type and operating system • IP address and approximate geographic location • Pages viewed, time spent on pages, and referring URLs • Cookies and similar tracking technologies

We use the information we collect to: • Process your travel inquiries and create customised itineraries • Confirm bookings and send booking-related communications • Process payments and issue receipts/invoices • Send service updates, itinerary changes, or travel alerts • Provide pre-trip, during-trip, and post-trip support • Improve our website and service offerings • Send promotional offers and newsletters (only if you have opted in) • Comply with legal obligations and resolve disputes • Verify your identity and prevent fraud

We share your personal information only in the following circumstances: With Service Providers: We share necessary details with hotels, airlines, cab operators, tour guides, and other third parties required to fulfil your booking. These providers only receive information essential to deliver their part of the service. With Payment Processors: Payment information is shared with secure payment gateways. We do not store card details on our servers. For Legal Reasons: We may disclose your information when required by law, court order, or government authority. Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We do NOT sell your personal information to third parties for marketing purposes.

We use cookies and similar technologies to: • Keep you logged in and remember your preferences • Understand how visitors interact with our website (analytics) • Serve relevant content and promotions Types of cookies we use: • Essential Cookies: Required for the website to function. Cannot be disabled. • Analytics Cookies: Help us understand usage patterns (e.g., Google Analytics). • Marketing Cookies: Used for retargeting ads on other platforms (only with your consent). You can manage cookie preferences in your browser settings. Note that disabling certain cookies may affect website functionality.

We implement industry-standard security measures to protect your personal information, including: • SSL/TLS encryption for data in transit • Secure servers with restricted access • Regular security audits and updates • Access controls limiting who can view your data While we take every precaution, no method of transmission over the internet is 100% secure. We encourage you to use strong passwords and not share your account credentials.

We retain your personal information for as long as necessary to: • Fulfil the purposes outlined in this policy • Comply with legal and regulatory requirements (e.g., tax records for 7 years) • Resolve any ongoing disputes or enforce our agreements When your data is no longer needed, we securely delete or anonymise it.

You have the following rights regarding your personal information: • Access: Request a copy of the personal data we hold about you. • Correction: Request correction of inaccurate or incomplete data. • Deletion: Request deletion of your personal data (subject to legal obligations). • Portability: Request your data in a machine-readable format. • Objection: Object to certain processing activities, including marketing emails. • Withdrawal of Consent: Withdraw consent for activities you previously agreed to. To exercise any of these rights, please contact us at contact@travme.com. We will respond within 30 days.

Our website may contain links to third-party websites (e.g., hotel booking portals, airlines). We are not responsible for the privacy practices of those sites. We encourage you to review the privacy policies of any third-party sites you visit.

Our Services are not directed to individuals under the age of 18. We do not knowingly collect personal information from minors. If you believe we have collected information from a child, please contact us immediately and we will delete that data.

We may update this Privacy Policy periodically to reflect changes in our practices or applicable law. We will notify you of significant changes via email or a notice on our website. Continued use of our Services after changes constitutes acceptance of the updated policy.

For questions, concerns, or requests related to this Privacy Policy, please contact our Data Protection Officer: TravMe 6th Floor, Sulit Business Space, Vijay Char Rasta, opp. Passport Office, Navrangpura, Ahmedabad, Gujarat 380009 Phone: 079 4851 7680 Email: contact@travme.com